( ESNUG 272 Item 7 ) -------------------------------------------- [11/19/97]
Subject: ( ESNUG 270 #6 271 #2 ) I Miss The SOLV-IT Puns!!! :(
> I'm very glad Ted enjoyed the results of my somewhat bizarre sense of humor
> as much as I enjoyed writing the Scout. However, when looking at the Scout
> as created by Catherine, the new SOLV-IT! editor, I urge you to remember a
> couple of things: 1) ... She has a wonderful sense of humor, but is
> rightfully cautious with it until she knows her customer base and the
> company atmosphere. ... 2) We got as many complaints about my puns as we
> got compliments, and I was several times cautioned to tone down my writing.
> You just can't please everyone. Again, having verbal customer support is
> essential to taking risks, so by all means, mail your feedback to ESNUG.
>
> - Janet Kaul
> Past Editor Of The Synopsys "Scout"
From: tboydsto@su102s.ess.harris.com (Ted Boydston)
Hi, John,
Boy, I must of rattled the cage with my comments about SOLV-IT in ESNUG,
because I have received numerous messages about it. Let me make a few
points about my comments in ESNUG:
1. First, let me unequivocally state that I never said the new owner,
Catherine Starr-Young, was incompetent or was not performing her job --
quite to the contrary. I believe that Catherine does an EXCELLENT job
in disseminating information to SOLV-IT users.
2. I realize with a new list owner comes a new style. I relate this point
to reading a comic-strip. Say you read Dilbert every day, and United
Features Syndicate decides to have Charles Schultz write Dilbert, instead
of Scott Adams. Well, the next day, when you read Dilbert & he is acting
like Snoopy, you would be surprised! That describes my state when reading
the first few SOLV-ITs. As would be in the comic strip case, I voiced my
opinion on putting a bit more fun into SOLV-IT.
It was my intent to get the opinions of others on this subject, allowing
me to see if I was being absurd in my feelings towards the new list's
style. I know that many may prefer an information-intensive approach to
the list, and if they are the majority, then great, let them "have there
cake and eat it too". But if many people felt that a bit of fun helped the
list, then maybe a small changes to the list could improve it for
everyone. A good example is when Catherine mailed that hilarious "Phrases
you would overhear if a Klingon was on your software team", which I have
posted on my cubicle wall.
- Ted Boydston
Harris Government Aerospace Systems Division
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